pkop Terms and Conditions
Please read these terms and conditions carefully before using the pkop platform. All guidelines relating to accounts, bonuses, payments and responsible gaming are discussed in detail here.
pkop is a trusted online gaming platform in Bangladesh. These terms and conditions form a legal agreement between you and pkop. This document provides detailed guidance on all services, games, bonuses, payment methods and user responsibilities on the platform. pkop reserves the right to modify these terms at any time, and any changes will be published on the website after they take effect.
1 Definitions and Explanations
The meanings of key terms used in these terms and conditions are as follows:
"Platform"
The pkop website (pkop.cam), its mobile version and any related digital channels are referred to as the "Platform".
"User" or "You"
Any person registered on the platform who uses pkop's services is referred to as a "User".
"Account"
The personal profile created through a user's registration, which provides access to all services, is referred to as an "Account".
"Bonus"
Promotional benefits, free credits or rewards offered by pkop are referred to as a "Bonus", which are available subject to specific conditions.
2 Account Registration and Eligibility
Registration Requirements
The following conditions must be met to open an account at pkop:
- You must be 21 years of age or older (for 21+ only).
- Each person may open only one account; multiple accounts are strictly prohibited.
- All information provided at the time of registration must be accurate, complete and up to date.
- The account is for the personal use of the registered person only.
- Registration under a third party's identity or with false information is prohibited.
Account Security
You are solely responsible for the security of your account. Never share your password with anyone. Report any unauthorized access to our support team immediately. Keep your password strong and change it regularly.
3 Deposit and Withdrawal Policy
All financial transactions at pkop are fully secure and encrypted. The table below provides important information about our payment terms:
| Item | Details |
|---|---|
| Minimum Deposit | ৳100 (per method) |
| Minimum Withdrawal | ৳1,000 |
| Withdrawal Time | 10–45 minutes (typically) |
| Accepted Methods | bKash, Nagad, Rocket, Upay, Bank Transfer |
Deposit Terms
- Deposited funds must be sent only from a payment account registered in your own name.
- Sending funds from a third party's account is strictly prohibited.
- The minimum deposit amount is ৳100.
- pkop may request additional documents to verify suspicious transactions.
Withdrawal Terms
- Withdrawals can only be made from a verified account.
- The minimum withdrawal amount is ৳1,000.
- Funds typically arrive within 10–45 minutes of a successful request.
- Wagering requirements must be met before withdrawing funds earned from bonuses.
4 Bonus and Promotion Terms
Welcome Bonus
First-time depositors at pkop can enjoy a 150% welcome bonus of up to ৳8,000. The wagering requirement for this bonus is 20x, meaning withdrawals can be made after placing bets worth 20 times the bonus amount.
- The account must be fully verified to receive the bonus.
- Each user will receive the welcome bonus only once.
- The bonus must be used within a specified period from the date it is issued.
- Multiple promotions cannot be used at the same time unless stated otherwise.
- pkop reserves the right to cancel a bonus if bonus abuse is suspected.
VIP Cashback Program
pkop's VIP program has four tiers, each offering weekly cashback:
- Bronze: Up to 0.4% weekly cashback.
- Silver: Up to 0.8% weekly cashback.
- Gold: Up to 1.1% weekly cashback.
- Platinum: Up to 1.5% weekly cashback.
It is possible to advance to a higher tier by staying regularly active. Cashback is paid every Monday.
5 Gaming and Betting Rules
Permitted Activities
- Playing live casino games (games from various providers).
- Cricket betting (including BPL, IPL, T20 World Cup and ICC events).
- Slot games — from various providers including Pragmatic Play, PG Soft, JILI and Spribe.
- Tower and Monster Hi-Lo crash games.
Prohibited Activities
- Operating multiple accounts with the intent to abuse the bonus system.
- Placing bets using automated bots, software or artificial intelligence.
- Renting out an account or operating it through a third party.
- Attempting to meet bonus conditions fraudulently or in a coordinated manner.
- Participating in activities harmful to the platform.
Game Outcomes and Fairness
All games at pkop are operated under a fair play policy. Random Number Generator (RNG) technology is used to determine game outcomes. Live casino games are operated in real time by professional dealers. If a game is interrupted due to a technical fault, that round will be considered void and the bet amount will be refunded.
6 Personal Information and Privacy
Data Protection
pkop takes the protection of your personal information very seriously. We use SSL encryption technology to keep all financial and personal information secure. Detailed information about our data protection policy can be found on the Privacy Policy page.
- Your personal information is not shared with third parties.
- Information is used only for service improvement and fulfilling legal obligations.
- You may request to update or delete your information at any time.
- Documents collected for account verification are stored securely.
Cookie Usage
pkop uses cookies to improve the website experience. Cookies are necessary for session management, saving user preferences and analytics. You can control cookies by changing your browser settings, though some services may be affected as a result.
7 Responsible Gaming Policy
Self-Regulation Tools
pkop provides a range of responsible gaming tools:
- Set deposit limits.
- Set betting limits.
- Limit session time.
- Exclude yourself temporarily or permanently.
Signs of Excessive Gaming
Seek help if you notice the following signs:
- Continuing to play repeatedly to recover losses.
- Conflicts with family or friends over gaming.
- Continuing to play despite financial difficulties.
- Neglecting daily responsibilities.
pkop provides services only to those aged 21 and above. For more information about responsible gaming, visit our Responsible Gaming page.
8 Account Closure and Restrictions
Reasons for Account Closure by pkop
pkop may temporarily or permanently close an account in the following circumstances:
- Violation of these terms and conditions.
- Providing a false identity or information.
- Fraudulent or suspicious activity.
- Operating multiple accounts.
- Bonus abuse or exploitation of the game system.
- If the account holder is found to be under 21 years of age.
- Suspicion of financial irregularities or money laundering.
User's Right to Close Their Own Account
You may contact our support team at any time to request account closure. All withdrawable balances will be settled before the account is closed. If bonus conditions have not been met, any bonus-related winnings will be cancelled.
9 Dispute Resolution Process
Complaints Process
If you have a complaint or dispute about any matter, follow the steps below:
- Step 1: Contact the support team directly via 24/7 live chat.
- Step 2: If unresolved, submit a detailed complaint by email: [email protected]
- Step 3: pkop will respond within 7 business days of receiving the email complaint.
- Step 4: pkop's decision will be considered final and binding.
10 Limitation of Liability & Severability
pkop's Limitation of Liability
pkop strives to maintain the highest technical standards on the platform. However, pkop is not liable for the following:
- Games interrupted mid-session due to loss of internet connection.
- Delays or errors with third-party payment gateways.
- Service unavailability caused by the user's device or software issues.
- Service unavailability during unexpected technical maintenance periods.
- Account information leaks resulting from the user's own negligence.
Severability Policy
If any part of these terms and conditions is found to be legally invalid or unenforceable, that part will be removed and the remaining terms will continue to be fully effective. In the event of any dispute over the interpretation of any part of these terms, pkop's decision will be final.
11 Changes to Terms & Contact
Process for Changing Terms
pkop reserves the right to update these terms and conditions at any time. When changes are made:
- The updated terms will be published on the website.
- A notice will be sent to the registered email address for significant changes.
- Continued use of the platform after changes are made will be considered acceptance of the new terms.
Contact Information
You can contact us regarding these terms and conditions or any other matter:
- Live Chat: Direct chat support in Bengali, available 24/7.
- Email: [email protected]
Our support team operates according to Bangladesh Standard Time (BST, UTC+6).
Join pkop — Safe & Trusted Gaming
Accept these terms and conditions, log in to pkop today, and start enjoying your 150% welcome bonus.
For those aged 21 and above only. Play responsibly.